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01
Payment terms

We accept payments from all major credit cards via PAYPAL, Shopify Pay, Layby and After Pay.

All duties, customs and border chargers are the responsibility of the purchaser. We ship all orders from New Zealand and advise you to inquire with your local DHL office to clarify what extra charges may occur.

02
Privacy

Your security & privacy is important to us. Please note that any personal details provided will be kept confidential and will not be distributed to third parties.

Paris Georgia will keep your details in a private & secure database, and they will be used for Paris Georgia related communication only.

03
Exchange & return

All items purchased at full price can be returned for a full refund or exchange of another size/style.

All items purchased via a sale price are final sale - we do not offer refunds or exchanges. Please note that this does not include the welcome sign up code offering 10% off - these items are considered to be fully priced purchases and are eligible for a refund or exchange.

If you have any queries before you make your purchase we advise you to contact us prior to placing your order. We are here and happy to help store@parisgeorgiastore.com. We only accept back garments purchased via ParisGeorgiaStore.com

Items ordered on Pre Order basis are considered as sold and a “Pre-Order” order cannot be canceled. Pre Order items aren't eligible for refund, only exchange or store credit.

We reserve the right to refuse a return if it does not reach our standards.

All shipping costs relating to an exchange or returned item are the responsibility of the customer unless the item is deemed faulty. Please ensure you check duties and taxes as each order is shipped from New Zealand.

04
How to return

Steps to return an item –

1. Send an email to us within 48 hours of receiving your garment. Please state your order number, styles and sizes with an outline of the reason for your return and confirmation the item is unworn with tags attached and in original packaging.

store@parisgeorgiastore.com

2. Send your return (with tracking) to:

Paris Georgia
19 Williamson Ave
Ponsonby
Auckland 1021
New Zealand

Please enclose your name and order number inside.

3. Items are sent back at the customers cost using a traceable shipping method within 5 days of receiving the item; unless your garment is deemed faulty in which case we will reimburse the shipping charge.

4. All items will then be assessed and a refund or exchange will be issued.

05
Duties, taxes & border charges

Duties (or customs tariffs) are set by the destination country customs authorities and determined based on a combination of where the goods are being purchased from and where they are being sent to - we send all international orders via DHL from New Zealand. We do not take any responsibility for duties, taxes and border charges. We advise you to inquire with your local DHL office to clarify what extra charges may occur.